Each time you rent a Donkey with an active Working Hero membership, you get the first 12 hours per day at no extra cost. These 12 hours can be used for multiple rentals. If you choose to keep the same Donkey on the current rental for longer than 12 hours, then please be aware that a discounted rate is charged for any additional time, per rental per day. This means that your rental automatically extends at a fixed low cost when your included free time expires.
The monthly fee and the price per rental per day can be found in the app and will be charged in your local currency.
Please note that this membership only applies for non-electric bikes. The membership can be used in all 50+ Donkey cities and it also includes theft insurance.
The membership renews automatically each month and can be cancelled at any time in the membership section of the app when you have chosen the 1 month membership plan.
If you choose the 1 month membership, where you can cancel anytime, a set up fee is included and is non-refundable. This is different from the 3 month membership plan, where there is a binding period of 3 month. Cancelling the membership will not immediately stop the membership, you will still be able to use your membership until the end of the prepaid period (30 days after the last payment, or in case of the 3 months minimum duration, at the end of these 3 months), even if you cancel your membership.
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