Forgot to end the Rental
If after locking your bike you didn't press the ‘end rental’ button, that means you forgot to end your rental. If the bike was properly locked, don't worry about it! This can happen so we will gladly fix it for you!
You can, however, end the rental yourself in the app, even if you are not with the bike.
Please write to us at firstname.lastname@example.org and we will gladly help you.