What if I damage the frame or wheels of the vehicle?

We and our Vehicle Owner partners will cover issues with vehicles due to wear and tear during normal usage. 

However, if the Donkey vehicles' frame and wheels are harmed, this is not covered under normal wear and tear and we reserve the right to charge a damaged vehicle fee to the Riders. 

The damages to frame, fork or wheel that trigger a charge to Rider are determined by our Vehicle Owner partners and us based on the principle that harm caused makes continued use of bicycle impossible by simple repair. 

These charges are:

Vehicle part	Damage fee
Vehicle Frame	100 EUR
Fork	50 EUR
Wheel	50 EUR

Related: 

What if the vehicle gets stolen during my rental period?

How much does theft insurance cost?

How does a missing vehicle case processed?

How to report when a vehicle is missing?